The long-term impact on competitiveness of exports that largely depend on meeting delivery deadlines, will undoubtedly be adverse, the Ceylon Chamber of Commerce said in a statement on Friday.
The incident was sparked off on May 23 by alleged indiscipline by security personnel attached to the airport, leading to a sudden work stoppage by all customs officers.
The chamber called for tough action and dispute resolution mechanisms to be put in place in key state institutions to prevent future disruption of business.
Sri Lanka has an export led economy, with key revenue earners like apparel, tea and other industries dependant on timely delivery of cargo and shipments.
-LBO Newsdesk-