Topic: | Sri Lanka – Technology Drives Disruption: Embrace or Face Extinction |
Date/Time: | Tuesday 14th July 2015 | 0845 - 1800 Hrs |
Venue: | Oak Room, Cinnamon Grand |
Host: | Lakshaman Bandaranayake | Founder, Publisher | Lanka Business Online [LBR LBO] |
Inquiries: | Lakshaman Bandaranayake | lakshaman@lbo.lk | 071 176 0167 or 072 776 0167 Nimalka Karunatillake | nimalka@lbo.lk | 071 466 0060 General | summit@lbo.lk |
Registration fee: | Rs 12,900/= per participant, 5% discount for groups of 5 upto 9 and 10% discount for groups of 10 or more |
Description
The reason why it is so difficult for existing firms to capitalize on disruptive innovations is that their processes and their business model that make them good at the existing business actually make them bad at competing for the disruption. - Clayton ChristensenDISRUPTION - A SOURCE OF NEW VALUE AND COMPETITIVE ADVANTAGE Disruption is not new to civilization. Since the dawn of civilization, human beings have experienced disruptions of both natural and anthropogenic origin. Natural history and the history of human civilization provide abundant examples of disruption: geological, ecological, social, political, and technological. Disruptions in social, political and economic orders have helped civilization move forward. Agricultural, technological, and economic innovations have pulled nations out of the “Malthusian Trap,” and hundreds of millions of people out of abject poverty. During the final quarter of 20th century the term “disruption’ began to dominate conversations on corporate strategy. Every other new start-up looked towards developing new technologies to disrupt existing businesses. The traditional, century-old businesses were told that they were sitting ducks and would soon fall victim to disruptive technologies developed by competitors emerging from unforeseen and unexpected domains. “Disrupt, or be Disrupted” became not just a venerated corporate slogan but a strategy for survival. Disruption could often be destructive, but managed well disruption could be a rich source of new value in business. Today, “business disruption” is no longer considered to be a fleeting trend, but the “new normal”. The digital technology that exploded during the last twenty years brought in a new era in human civilization. The advent of digital technology has accelerated the pace of technological disruptions exponentially. Termed “Digital Renaissance” by Carly Fiorina, a Presidential hopeful and former Chief of HP, this explosion swept the world, crossing physical boundaries, empowering people, and bringing new lease to a host of industries. The social, political, and economic fabric of society has been altered dramatically in less than two decades. The technology-powered disruption coupled with the forces of globalization has played a catalytic and accelerating role in bringing unprecedented new value- to customers, community, and shareholders. The power of technological disruption has been most visible and impactful in the economic behavior of people. The way people share information vital to their economic behavior and the way they buy and consume are fast changing. The way enterprises manage their supply chain and value chain, engage stakeholders and create value has been undergoing radical changes. Technology has facilitated the emergence of new business models, which offer greater value than the existing ones. Some corporates fell victim to technological disruption while others thrived. Those who thrived were the ones who built new value propositions and business models to delight customers and other stakeholders. Digitally mature companies such as Google and Amazon as well as recent entrants such as Airbnb and Uber, build new business on ubiquitous digital technologies. They leverage digital technology to challenge traditional industries. They brought new value to convenience, “enriched user experience,” and economy. What is interesting to note is that these companies didn’t necessarily invent new technologies. They leveraged existing technology to build new business models. The undeniable reality is that at any given time your company is most likely either disrupting other companies or being disrupted by a competitor you may have never seen before. Technology has brought new dimensions to human connectivity, subjected political structures to severe stress, and altered the center of power by decreased information asymmetry. The digital age has obliterated the scripted, one-way flow of information that existed during the past era, which had the message propagating power concentrated among a few. The challenge Sri Lanka’s industry faces today is how best to protect itself from disruptions that could threaten its economic future, how to build new business models to move the whole economy up in the value chain, escape from the middle-income trap, and propel itself to the level of a high-income economy. The 2015 edition of LBR LBO ENTERPRISE SUMMIT is dedicated to understanding how technology is impacting the consumer, business, and economy in an unprecedented manner, and how enterprises should embrace and also respond to technology driven, globalized and rapidly evolving business disruption. SUMMIT SESSIONS
- Business Leaders Round Table- Business Model Disruption is Here, Are you Ready?
- Leadership Competencies for Disruptive Innovation.
- The Power of Customer Centric Disruptive Innovation.
- Understanding and Enhancing Customer Experience Using Digital.
- Building Disruptive Business Models: Opportunities & Challenges.
Agenda
07.30 - 08.45 | Pre-conference - Registration, networking breakfast | |||
08.45 - 09.00 | Opening - Welcome and opening remarks | |||
09.00 - 10.15 |
Session 01 - “Business Leaders Round Table- Business Model Disruption is Here, Are you Ready?” |
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Session Chair | ||||
Shyam Sathasivam Director Sunshine Holdings PLC | ||||
Guest Panelists | ||||
Ajit Gunewardene Deputy Chairman John Keells Holdings PLC | Linda Speldewinde Founder and Managing Director AOD International Design Campus & Sri Lanka Design Festival | Muhunthan Canagey Chief Executive Officer ICTA | Mani Kulasooriya Cofounder and Chief Executive Leapset | |
Aravinda Perera Managing Director Sampath Bank | Ashroff Omar CEO Brandix | |||
10.15 - 10.30 | Tea / Coffee | |||
10.30 - 11.45 |
Session 02 - “Leadership Competencies for Disruptive Innovation” |
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Keynote Speaker | Session Chair | |||
Udena Wickremesooriya Board Director Brandix | Deepal Sooriyaarachchi Commissioner/Chairman Sri Lanka Inventors Commission | |||
Guest Panelists | ||||
Ramesh Shanmuganathan Executive VP / CIO John Keells Holdings PLC | Shanil Fernando Managing Director Sri Lanka and SVP Engineering Leapset | Nanda Fernando COO Sampath Bank | ||
11.45 - 01.00 |
Session 03 - “The Power of Customer Centric Disruptive Innovation” |
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Keynote Speakers | Session Chair | |||
Tim V. Stagg Technical Director 3M Asia | Nathan Sivagananathan Chief Growth Officer – MAS Holdings Member – MAS Apparel Board | Ruwindhu Peiris Managing Director, Sri Lanka Stax | ||
Guest Panelists | ||||
Irfan Ahmed Director Consumer Insight and Inno`vation MAS Bodyline | Roshan de Silva Director- Marketing Fonterra Brands | Niranka Perera CEO Antyra Solutions | ||
01.00 - 01.45 | Lunch | |||
02.00 - 03.45 |
Session 04 - “Understanding and Enhancing Customer Experience Using Digital” |
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Keynote Speakers | Session Chair | |||
Sheyantha Abeykoon Chief Executive Officer WOW.lk | Romesh David President, Transportation Group John Keells Holdings PLC | Khurram Jamali Performance Lead (LCS) - South Asia Emerging Markets Google | Manju Fernando CEO/Director Axienta | |
Guest Panelists | ||||
Udana Wickramasinghe Director ICT Sri Lanka Tourism | Rohan Jayaweera COO Antyra Solutions Fmr Country Consultant/Google | Jim O'Connor Senior VP,Go To Market Leapset | ||
03.45 - 04.00 | Tea / Coffee | |||
04.00 - 05.30 |
Session 05 - “Building Disruptive Business Models: Opportunities & Challenges” |
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Keynote Speakers | Session Chair | |||
Mani Kulasooriya Cofounder and Chief Executive Leapset | Brian Beach President and Senior VP, Business Development Sysco Ventures | Rohan Jayaweera COO Antyra Solutions Fmr Country Consultant/Google | ||
Guest Panelists | ||||
Shahani Markus Founder, CEO / Emojot: Co-founder, CTO/Auxenta: Co-founder & CEO/ Capaxus | Warner Siebert Co-Founder & CEO BuzzTable Co-Founder Branded Evolution | Dumindra Ratnayaka Chairman/ Senior Consultant Martin & George | ||
05.30 - 05.45 | Concluding Remarks | |||
05.45 - 07.00 | Networking Reception |
Sessions & Speakers
Session 01: Business Leaders Round Table- Business Model Disruption is Here, Are you Ready?
- Why is disruptive innovation needed to propel the country beyond middle-income?
- How ready is Sri Lanka’s industry to face the challenges of digitally powered business models?
- What can we learn from industries, which have transformed themselves through disruptive innovation?
- Which industries are vulnerable and which industries are ripe for disruption?
- What are the opportunities for positive disruptions in our traditional businesses and public services - primary commodities, energy, education, health, apparel manufacturing and hospitality?
Session 02: Leadership Competencies for Disruptive Innovation
- What are the challenges Sri Lankan enterprises face today in aligning their talent with industry and organizational transformation objectives?
- How do we encourage a disruption-oriented culture? How do we alleviate people’s fear of challenging status quo and moving beyond their comfort zones?
- What are the social and cultural inhibitors? What factors- cultural, educational, economic etc. - induce “Organizational inertia”?
- How can we make innovation everyone’s business, not just that of the top echelons of enterprise?
- What is the executive leadership’s challenge, and what are the challenges of rank and file?
- How do you strike the right balance between achieving today’s performance targets and getting ready for tomorrow’s challenges?
- What is the cost of not making disruption a personal priority?
Session 03: The Power of Customer Centric Disruptive Innovation
- Why is customer-centricity the best corporate philosophy against the dangers of becoming irrelevant and obsolete?
- What challenges do traditional inward-looking enterprises face when attempting to re-orient themselves as market focused enterprises?
- How can enterprises develop “sense-making” capabilities to connect dots in the environment to gain insights and identify opportunities?
- How do you isolate “signals” from noise in the market place?
- What are the dangers of expecting customers to articulate their own latent wants?
- How can market insights be translated into commercial realities through appropriate organizational processes?
Session 04: Understanding and Enhancing Customer Experience Using Digital
- What are the salient features of the fast evolving digital consumer landscape in Sri Lanka?
- What tools are available to understand the digital behavior of consumers and draw insights?
- How does the development of digital enterprise infrastructure facilitate renovating business vision and models?
- How do we realign enterprise technology resources and business models to more effectively engage digital customers at every touch point in the customer experience lifecycle?
- What are the examples of world-class practices in enhancing customer experience using digital?
- What is the road map to developing enhanced and enriched customer experience?
He Holds an MBA from the Wharton School, University of Pennsylvania, is a CFA Charter holder, a Chartered Management Accountant and has a BSc (Hon) in Information Systems from the University of London. He is the immediate past president of CFA Sri Lanka.
Keynote Speaker Romesh David President, Transportation Group John Keells Holdings PLC Romesh David, has been with the group for 27 years and has overall responsibility for the Transportation and IT industry groups. He is a member of the National Council for Economic Development (Transport Cluster), a member of the Economic Infrastructure Sub-Committee of the Ceylon Chamber of Commerce and an executive committee member of the Chartered Institute of Logistics and Transport (Sri Lanka Branch). He is a past Chairman of the Sri Lanka Freight Forwarders' Association and the Council for Business with Britain. Keynote Speaker Khurram Jamali Performance Lead (LCS) - South Asia Emerging Markets Google Khurram has a decade long professional experience in financial services, consulting and technology across USA, Pakistan, China and Singapore. He presently leads the emerging South Asia performance team at Google, which works with ROI-driven clients that view online as a sales channel. This includes clients in the travel, classifieds, tech and e-commerce sectors. Khurram earned his BA from Middlebury College in the USA and his MBA from INSEAD. He speaks English, Urdu, Mandarin and Hindi, in addition to knowing how to say "ayubowan" and "isthuthi" in Sinhalese Session Chair Manju Fernando CEO/Director Axienta Manju Fernando is the Founder of the company, he is a serial entrepreneur. Manju Fernando has over 18 years of experience in the Information and Communication Technology (“ICT”) industry and has held a series of key management positions. He started his management career as the Founder and CEO of Sandesha Cellular Services, a retail mobile phone provider in Sri Lanka. In 1995, he co-founded Millennium Information Technologies Ltd, (an MBO of Computerland, Sri Lanka) a leading software technology provider for Stock Exchanges and Financial Institiutions, Millennium was recently acquired by the London Stock Exchange Group. He was also founder and Managing Director of EmpriseIT, a wireless software solutions company based in New Zealand providing enterprise mobile solutions to leading Fortune 500 companies. With extensive management experience in the cellular and wireless industry, Manju has successfully steered many of his companies into international markets with innovative solutions for the commercial and telecommunication industries. Manju has a MBA from the Business School at The University of Edinburgh. Panelist Udana Wickramasinghe Director ICT Sri Lanka Tourism Mr. Udana Wickramasinghe is currently serving as the Director- ICT for Sri Lanka Tourism. He has over 17 years of experience in diverse fields of ICT covering Banking, Telecom, Tourism and Government working for prestigious organizations both local and overseas. Mr. Wickramasinghe is passionate about promoting E-Tourism (ICT enabled travel and tourism) in Sri Lanka to help the Sri Lankan tourism industry to move into next generation tourism. He holds a BSc in IT from University of Sunderland-UK and a MBA from Victoria University- Australia and he is a past student of Trinity College, Kandy Panelist Jim O'Connor Senior VP,Go To Market Leapset Jim leads our product and design team. He has a BS in Science, Technology and International Affairs from Georgetown University. Prior to Leapset he led the Yahoo! Finance product team and helped double its size every year for seven years. He also worked in finance at Chase Manhattan and Rothschild North America. Among his many accomplishments are having tried ants, guinea pig and kangaroo. Panelist Rohan Jayaweera COO Antyra Solutions Fmr Country Consultant/GoogleRohan was the first employee of Google for Sri Lanka and during his time he helped brands, organizations and the Sri Lankan government to develop its digital practices. He managed all engagements to and from Google for Sri Lanka during his tenure, which included digital practice, policy framework, publisher, video & telco partnerships, community and entrepreneurship development. Rohan has a deep understanding of channel/partner synergies and eco-system development having worked for some of the leading technology brands in the world.
Rohan is passionate about entrepreneurship. He is a key note speaker, presenter, and moderator for numerous events & was invited to speak at the inaugural TEDx in SL on entrepreneurship.
Session 05: Building Disruptive Business Models: Opportunities & Challenges
- What is a disruptive business model?
- What is business model innovation and how is it different to product and service innovation?
- What are the recent trends in business innovation?
- What are the challenges that need to be addressed when designing, developing and deploying new business models?
- What are the opportunities for building models to enrich the lives of those at the bottom of the pyramid?
Rohan was the first employee of Google for Sri Lanka and during his time he helped brands, organizations and the Sri Lankan government to develop its digital practices. He managed all engagements to and from Google for Sri Lanka during his tenure, which included digital practice, policy framework, publisher, video & telco partnerships, community and entrepreneurship development. Rohan has a deep understanding of channel/partner synergies and eco-system development having worked for some of the leading technology brands in the world.
Rohan is passionate about entrepreneurship. He is a key note speaker, presenter, and moderator for numerous events & was invited to speak at the inaugural TEDx in SL on entrepreneurship.
Panelist Shahani Markus Founder, CEO - Emojot Co-founder CTO - Auxenta Co-founder & CEO - Capaxus Shahani Markus has global experience in the IT industry, government and academia in a professional career that has spanned many interesting roles, including being an educator, engineer, entrepreneur, strategist and researcher. As the CTO at the ICT Agency of Sri Lanka, Shahani played a key role in providing technical guidance and governance of many eGovernment projects, including the award-winning LankaGate project. As the Head of Engineering at Virtusa, Sri Lanka, which is a global software services provider, she directly and indirectly managed more than 600 engineering professionals and oversaw the engineering governance of multiple software engineering projects. She gained significant development experience at Prescient Markets Inc. in New York, which was a start-up company offering an online debt trading platform to the financial industry, and at the IBM TJ Watson Research Center in New York. Shahani has more than 50 academic publications and has supervised more than 50 MPhil, MBA, MSc, and undergraduate research projects. Shahani has a BS in Computer Science & Mathematics, an MS in Mathematics, an MS in Computer Science and a PhD in Computer Science from Purdue University, USA. Panelist Warner H. Siebert Co-Founder & CEO - BuzzTable Co-Founder - Branded Evolution Warner runs our sales organization on nothing but pure entrepreneurial passion and a healthy dose of caffeine (preferably in the form of an iced red eye). Prior to joining Leapset, he founded two companies in NYC and was most recently the Co–Founder & CEO of BuzzTable Inc., which was acquired and added to the Leapset platform under the name Guest Manager. Before BuzzTable Inc., he spent time selling traditional and digital marketing products to SMBs at Clear Channel. Warner earned his BA from Denison University in Granville, OH and stayed busy throughout summer breaks managing restaurants in the DC/Baltimore region. Panelist Dumindra Ratnayaka Chairman/ Senior Consultant Martin & George The Chairman of MARTIN & GEORGE, Dumindra Ratnayaka, was the Chief Executive Officer and a Board Member of Etisalat Lanka (Private) Ltd, the pioneering Multinational Telecommunications Service Provider is Sri Lanka. Dumindra carries three decades of management experience and have overseen many transitions of a leading mobile operator from its inception. His business acumen, skill and expertise have been the pillars of strength that withstood the challenges and acid tests of sustainable growth that two multinational ownership changes would pose to an organization. Experiencing a rare opportunity many CEO's would not be presented with, Dumindra oversaw three successful brandbuilding exercises in the Sri Lankan Telecom industry. In guiding the organization from Celltel to Tigo through to Etisalat, he gave stewardship to a dynamic and a diverse organization operating in an extremely competitive market, ensuring it prevailed as the most cost-efficient telco in Sri Lanka exceptionally exceeding global norms of cost related Key Performance Indicator's and excellent staff engagement indices. He is an Engineer by profession having obtained a first class honors BSc in Electronics and Telecommunications Engineering from the University of Moratuwa, Sri Lanka.Presentations
Session | Presenter | Tittle | Download |
Session 02 | Udena Wickremesooriya Board Director Brandix | ||
Session 03 | Tim V. Stagg Technical Director 3M Asia | ||
Session 04 | Sheyantha Abeykoon Chief Executive Officer WOW.lk | ||
Session 04 | Romesh David President, Transportation Group John Keells Holdings PLC | ||
Session 05 | Mani Kulasooriya Cofounder and Chief Executive Leapset Brian Beach President and Senior VP, Business Development Sysco Ventures |
Resources
ONLINE RESOURCES WHY PLATFORMS BEAT PRODUCTS EVERY TIMEIs the product business model broken? According to Professor Marshall Van Alstyne, Research Associate with the MIT Initiative on the Digital Economy, and moderator of the MIT Sloan CIO Symposium panel, "Platform Shift: How New Business Models are Changing the Shape of Industry and the Role of CIOs," the answer is definitely yes.
DISRUPTION IS NOT ABOUT SLAYING GIANTS BUT ABOUT SERVING NEW CUSTOMERS A disruptive innovation is one that “transforms a complicated, expensive product into one that is easier to use or is more affordable than the one most readily available,” according to Christensen. Therefore, you know an innovation is disruptive when a new population has access to products and services that previously were only affordable for the few or the wealthy. DIGITAL TRANSFORMATION BY ANY OTHER NAME? Altimeter Group released their new report on The 2014 State of Digital Transformation by Brian Solis earlier this week. The central conclusion of the report, which is available for free download: “Only one-quarter of the companies we surveyed have a clear understanding of new and underperforming digital touchpoints, yet 88% of the same cohort reports that they are undergoing digital transformation efforts.” In other words, the vast majority of people Altimeter interviewed for this report claimed they are undergoing Digital Transformation, even though most of them don’t know what it is. Read more... SIX KEYS TO BUILDING NEW MARKETS BY UNLEASHING DISRUPTIVE INNOVATION Managers today have a problem. They know their companies must grow. But growth is hard, especially given today's economic environment where investment capital is difficult to come by and firms are reluctant to take risks. Managers know innovation is the ticket to successful growth. But they just can't seem to get innovation right. Read more...
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Presentation can be downloaded from LBO.lk